UPDATE: PLEASE BE AWARE Canada Post is experiencing major delivery delays due to volume. I thank you for your patience as you await delivery. 

---

SHIPPING FOR ONLINE PURCHASES

COMPLIMENTARY SHIPPING within Canada via Canada Post. Products <$39 ship without tracking. Products $40+ ship with tracking. Estimated shipping time 2-7 business days but not guaranteed. (We cannot ship to Nunavut, Yukon, and NWT.) Items in stock ship within 3-5 business days. Custom orders may take 3-4 weeks for completion before shipping.    

---

Shipping to USA

Flat rate $10 CAD for small envelopes without tracking. Flat rate $18 CAD for larger items. Canada Post will transfer to your country's postal service at the border. (We cannot ship to Hawaii, Puerto Rico, or Virgin Islands.) Estimated delivery 4-10 business days but not guaranteed. Purchaser is responsible for all customs and duty fees that may incur and to abide by the import laws specific to their country/state.

---

International Shipping

Please order through our Etsy.com outlet

https://www.etsy.com/ca/shop/DEVINGEM

---

POLICIES

DEVIN GEM® is not responsible for lost or stolen packages. All sales are final. We sincerely hope you love your purchase, please contact us if you have any issues.

Custom designed orders for jewellery require 75% deposit with remaining 25% paid upon completion before order will be shipped. 

Please never leave children unattended while wearing jewellery.  Jewellery contains small parts and Swarovski crystal components. DEVIN GEM® is not responsible for negligence or misuse of product. (see Product Care for additional information)

Each piece of jewellery is handmade and unique, no two pieces are identical. Gemstones have natural variations in shape, size, and colour, therefore the piece you receive may not be identical to the item you see online. The placement of crystals and beads will vary between each individual piece. Please contact us if you have any questions before placing an order.

* by placing an order, you agree that you have read and adhere to all the policies listed above *

(last revision March 1, 2021)